DHL should not be available for US to US shipments. PB please verify DHL does not 'offer' for domestic NAMR in-country shipments.
Submitted For | US |
Criticality | Must Have |
Date to complete work by | Jan 9, 2024 |
Feedback Round | Round 1 |
Must have for US Launch | Yes |
Marked as Signed Fff per Georgi 1/10.
System display error messages regarding the DHL Express service? Please see attached screenshot.
Could you please confirm if that is the way how customer will see it or there is outstanding work to be completed?
Hi Georgi,
I have asked my team to check if DHL Express is supporting domestic services in US. Below screenshots from DHL website showing they support. Question to you is whether you want JPMC to have that capability or we switch off DHL Express domestic for US?
Hi Nivisha,
the DHL Express service is still returning price for US to US address. Please update.
Hi Nivisha,
I can see DHL Express DOMESTIC while trying to send from US to US address. Please see attached screenshot.
Correct, are you seeing any DHL Express services? - From our testing team here is the comment - DHL Express does not support any domestic US to US services, so anyone who is shipping From and To US addresses should not see DHL Express in the grid. UK, AU, and others support domestic DHL Express, your location might be in UK Georgi which is why you are seeing domestic DHL services. Please ask Philip or someone is the US to test and sign off.
We should not see DHL service if both Sender and Receiver address are in US.
DHL Express does not provide domestic services in their portfolio, which services are you referring to?