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JPMC International Shipping Feedback
Status Signed off by client
Product Type Shipping
Created by Georgi Yovkov
Created on Sep 6, 2023

Post Office customs requirement for domestic

USPS required customs information for domestic shipment. Confirm USPS should not require for domestic shipments

Submitted For US
Criticality Must Have
Date to complete work by Sep 19, 2023
Feedback Round Round 1
  • Attach files
  • Admin
    Nivisha Tated
    Reply
    |
    Sep 19, 2023

    Noted, I think what you were experiencing was the team fixing the international shipping flows that is why. It must be a bug that was team was working through. Thank you, closing this ticket.

  • Georgi Yovkov
    Reply
    |
    Sep 18, 2023

    Hi Nivisha,

    the provided link is related to shipments which are sent from US to US territory in another country. However, the issue which we had experienced was related to US to US shipments, within country borders. We have tested today and the issue is not present. Please close the ticket.


  • Admin
    Nivisha Tated
    Reply
    |
    Sep 15, 2023

    Link to USPS - https://www.usps.com/ship/apo-fpo-dpo.htm

    Let us know if JP signs-off the the ticket?


  • Georgi Yovkov
    Reply
    |
    Sep 7, 2023

    Hi Nivisha, please send me the USPS notice. Thank you


  • Admin
    Nivisha Tated
    Reply
    |
    Sep 6, 2023

    Hi Georgi - Can you provide us with what address are you using for testing, there are some addresses that require custom information within the US as well. We can send you the USPS notice - but please add in comments what addresses you are trying and getting the customs information - Provide us screenshots of the product. You can attach them in the comments section.