Skip to Main Content
JPMC International Shipping Feedback
Status Signed off by client
Product Type Shipping
Created by Georgi Yovkov
Created on Sep 27, 2023

Commercial invoice - uploading existing document

Hi Nivisha,

there is still no way to upload existing document. Could you please share when this will be available and the workflow?

Submitted For All
Criticality Must Have
Date to complete work by Nov 14, 2023
Feedback Round Round 1
Must have for US Launch Yes
  • Attach files
  • Georgi Yovkov
    Reply
    |
    Nov 21, 2023

    we are still awaiting PB update from DHL regarding uploading existing documents.

  • Ronald Shaffer
    Reply
    |
    Nov 21, 2023

    PB Team reporting this is completed

  • Georgi Yovkov
    Reply
    |
    Oct 3, 2023

    here is actual screen where you uploading the invoice in DHL environment.

  • Georgi Yovkov
    Reply
    |
    Oct 3, 2023

    Hi Nivisha,

    Please contact DHL Express to obtain information how to apply the API documentation, as there is no need to select additional service - Paperless service to upload the existing commercial invoice. Please see screenshot of DHL portal.


  • Admin
    Nivisha Tated
    Reply
    |
    Oct 2, 2023

    As per rules from DHL Express - a user can only upload documents when a user selects Paperless Trade as a special service - if you select that - you will be able to see an option to upload a commercial invoice. This is as per DHL Express Rule, in case you would like to confirm it, please reach out to your DHL Express representative and let us know if we understood it wrongly. We have provided a demo of the same in our Thursday and Friday calls.


    Also regarding an auto-generated invoice, let us know if this is a change request, as per earlier communication and demo provided JPMC team was ok with anything to be passed in that field, as long as it is populated automatically. If this is a change request from before, we will take it into consideration.

  • Georgi Yovkov
    Reply
    |
    Sep 27, 2023

    Adding, the autogenerated commercial invoice number looks odd, please change to numbers only.