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JPMC International Shipping Feedback
Status Signed off by client
Product Type Shipping
Created by Georgi Yovkov
Created on Jan 11, 2024

Service rate and total amount difference

When we use Rate Shop we are facing difference in the service cost and totals. See attached screenshot.

Can we know why there is difference?

Submitted For All
Criticality Must Have
Must have for US Launch Yes
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  • Benjamin Kolp
    Reply
    |
    Jan 19, 2024

    Marked as completed. Today on the call we explained why we display base price in rate shop, total price at the bottom (which includes surcharges) and how to find the detailed breakdown of the total.

  • Georgi Yovkov
    Reply
    |
    Jan 18, 2024

    Difference has been explained. Please mark as completed