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JPMC International Shipping Feedback
Status Signed off by client
Product Type Shipping
Created by GEORGE BARSI
Created on May 2, 2024

International shipments email label generates error.

In testing I found that international shipments documents only or non-documents generates errors when you try and e-mail the label. Attached are screen shots for FedEx and DHL.

This can be worked around by the shipper saving the PDF(s) and then sending the label themselves, so this is not a blocker.

Submitted For All
Criticality Must Have
Must have for US Launch No
  • Attach files
  • Georgi Yovkov
    Reply
    |
    Aug 12, 2024

    Fixed, please sign off.

  • Georgi Yovkov
    Reply
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    Jul 23, 2024

    The issue exist when you are using Contain documents only. Error message indicating missing commercial invoice number, no way to add/generate commercial invoice number.

    Attaching screenshot.

  • Georgi Yovkov
    Reply
    |
    Jul 16, 2024

    the issue is still present, attaching screenshots of the shipment details and the error message.

  • GEORGE BARSI
    Reply
    |
    Jun 19, 2024

    No error is being generated for DHL anymore, but the labels linked in the e-mail are odd as one is on 8.5x11 and the other is 4x8.

  • GEORGE BARSI
    Reply
    |
    Jun 3, 2024

    This issue is still occurring for DHL, UPS is working.