JPMC International Shipping Feedback
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Status Assigned to Client for UAT Testing
Product Type Shipping
Created by GEORGE BARSI
Created on Dec 9, 2024

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Ship Orders V3: Address Errors cause data from import to be lost

Address Errors such as line X exceeds Y characters (too long) causes carrier, service, item content, and international details that were provided in the import to be lost. This appears to happen most often with international shipments.

Submitted For All
Criticality Must Have
Must have for US Launch Yes
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    • GEORGE BARSI
      Reply
      |       Jan 28, 2025

      The original cause of this issue has been addressed, testing with FedEx is required at this point as UPS is not returning rates ATM, and without rate responses the rest of the process breaks down. DHL allows really long company names so it is not likely to trigger the problem we are trying to test.

      Please test in PPD and update when acceptable.