Client Innovation Solutions

Cost Centers are enabled by location, we need to provide JPMC details regarding how this happens.

Georgi reports in his feedback that cost center searching is inconsistent. One or more examples are needed so we can look into this issue.

How will the client organize a pick up domestic or international in sendpro?

JPMC understands that PB has features and capabilities planned for PSE beyond what JPMC has requested. They would like to see an up-to-date product roadmap showing what PB plans to add in the coming quarters.

JPMC feels that for casual users the difference between Create Shipping Label and Create Ship Request is not clear, and that most users will not need to make a Ship Request. So they are wondering how much effort it would take to remove the Ship Re...

DHL international transaction generates an error: 7008: The requested Special Service Code #/valueAddedServices/0/serviceCode 'DD' is not available between this origin and destination. Please validate the products and services combination (via the...

This behavior forces the user to keep importing, finding the first issue, correcting the file, deleting the previous import, and reimporting the file until the address all of the issues. The UI for editing the imported records is only of limited v...

Ship Orders required fields are not clear. Especially when considering International Document vs non-document shipments.

Case sensitivity on fields such as "Reason For Export", "Item Weight Unit", "Item Currency Code" are causing excessive amounts of failures to import successfully. We need to make fields with limited acceptable values tolerant of case issues in the...

In the example file I am attaching after import ERR List import returns 6 addresses that cannot be validated. After editing and fixing one so that it verifies and indicates verified and saved the record does not show the changes and the record sti...