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JPMC International Shipping Feedback
Status Signed off by client
Product Type Shipping
Created by Guest
Created on Aug 24, 2023

Freight Costs needed on commercial invoice.

Freight Costs are needed on commercial invoice. Currently it returns as $0.00 for these options. See attached evidence.

Submitted For US
Criticality Must Have
Date to complete work by Sep 21, 2023
Feedback Round Round 1
  • Attach files
  • Georgi Yovkov
    Reply
    |
    Sep 25, 2023

    Hi Nivisha,

    the freight cost is part of the commercial invoice, however the examples are the value of the goods. The freight cost is the shipping cost. We have clarified with DHL and its $0.00 on their part. Please close the ticket.

  • Admin
    Nivisha Tated
    Reply
    |
    Sep 21, 2023

    Hi Georgi, we can demo you, we took an invoice from the UAT environment today, and here is the copy. Let's take this up in our working session. We have highlighted the freight cost on the attached commercial invoice. Maybe we are referring to 2 different fields, please check.

  • Georgi Yovkov
    Reply
    |
    Sep 19, 2023

    Hi Nivisha,

    we have tested and the issue is still exist. There is no calculated Freight cost on the generated commercial invoice.

  • Admin
    Nivisha Tated
    Reply
    |
    Sep 7, 2023

    Hi Kevin, we are able to produce the commercial invoice with value, Please find attached the label and commercial FedEx invoice from the sandbox environment. Let us know if JP team still have any question, if all good, we can close this ticket.