JPMC International Shipping Feedback
When I choose a FedEx box I get two sets of rates for the same services.
This is new and Chase does not want any of the one rate rates.
Added by Ben 5/13: And they also see Freight rates for heavy enough packages (see new screenshot) Update: I am separating Freight from this item so they can be prioritized separately. This item is now ONLY about OneRate, whcih is JPMC's priority.
| Submitted For | US |
| Criticality | Must Have |
| Date to complete work by | Jun 12, 2024 |
| Must have for US Launch | Yes |
Confirming that we can't see FedEx One rate, please sign off.
@Guest , please test and confirm fixed.
Updated this item to cover OneRate only. Freight rates are now covered in CIS-I-266
JPMC is still looking for a way to suppress the OneRate rates.
We have been assuming that JPMC does not have OneRate on their contract and therefore JPMC will not see OneRate options. I was told that FedEx OneRate is not on a contract basis, and that all accounts are eligible to receive OneRate pricing. We should test this in Production as soon as JPMC's production account is connected to their real, live FedEx accounts to see if OneRate rates appear.
JPMC require FedEx One Rate to be hidden not available for selection.
I see the same results in production, see attached. Notice the Standard rates are a lot better than the one rate rates.