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JPMC International Shipping Feedback
Status Signed off by client
Product Type Shipping
Created by GEORGE BARSI
Created on Apr 29, 2024

Booking/ Carriers: Winder insurance setting for UPS is not retaining

Georgi Reports:
Booking/ Carriers: Winder insurance setting for UPS is not retaining when selecting Service selection after choosing one, value saves for me.

Submitted For All
Criticality Must Have
Must have for US Launch No
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  • Georgi Yovkov
    Reply
    |
    Jul 16, 2024

    sign off please

  • GEORGE BARSI
    Reply
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    Jun 7, 2024

    To clarify the issue reported this was happening to user Winder:
    When they entered the insurance value it was not saving the value. Kevin, Georgi, and I all are unable to replicate this issue. It is unclear if the user was setting one insurance value and then going back to change it and not giving the system enough time to refresh and save the change. At this point without being able to replicate the issue there is nothing to do with this issue.

    Georgi, please advise if you are able to replicate this issue again.

  • GEORGE BARSI
    Reply
    |
    Apr 29, 2024

    Georgi,

    Please provide more information as the description is not allowing me to replicate the issue.
    I ran a UPS transaction and I Need more information regarding this. Is this a matter of the user not letting the system re-rate the shipment after selecting the Declared Value Service, or is this something else?