JPMC International Shipping Feedback
DHL shipments are not showing any status update after label printed even though tracking the shipment with DHL shows it was delivered.
| Submitted For | US |
| Criticality | Must Have |
| Date to complete work by | Aug 8, 2024 |
| Must have for US Launch | No |
Signed off per guidance from JPMC
JPMC confirm its working.
OLD tracking numbers are not updated, will check them on Monday and advise if manual interaction will be required.
Team has worked on the issue and clicking on the tracking number returns tracking results. After that the status shows delivered when you refresh. It is expected that the status of all DHL shipments will catch up over the next 24 hours.
This idea should be closed now.