JPMC International Shipping Feedback
JPMC users that create bookmarks that do not have the JPMC subdomain or leave their browser open on a shipping screen when their cache is cleared (happens automatically over the weekend), are presented with form prompting for e-mail address that cannot authenticate them properly.
Is there a way we can keep the JPMC subdomain in the URL to prevent situations from this sending them to the wrong authentication page?
| Submitted For | All |
| Criticality | Must Have |
| Must have for US Launch | No |
as of March 13, 2025. The issue still exist.
Georgi, can someone on the JPMC site test this as I have been assured a fix was put in place for this some time ago.
After testing for 6 days, I have not been able to replicate the issue. It has been suggested by others a fix was put in place for this, but I may not have been notified.
As soon as the SSO login completes, and the user is landed on the main screen the jpmchase. prefix to the URL is dropped. I will add another screen shout when the session times out and presents the user with the standard PB login screen.