Client Innovation Solutions

When enter correct postal code for destination in Argentina, system populates City and State/Province which are causing errors: DHL Express - no service available USPS: Does not activate the Print International Label & Documents button. All re...

These packaging types are not needed in the Create Shipping Label workflow. They are not in PPD, and only recently were added to Production when USPS was added to the Enterprise.

Full address book is displayed, when the service is limited to US address only. We are not able to select international address, but all visible. JPMC understanding is that those address which are not available for selection should not be displayed.

Under shipment summary: breakdown is missing, not displaying price per shipment, only total cost

Does not indicate error when insurance value exceeds commodity value for documents only

USPS International mail/shipments have missing additional services such as Registered mail.

My box should be replaced with Custom packaging on all pages. We still experiencing My box under Create Shipment Label\ Shipment Summary and Shipment History. Also, My Irregular packaging should be removed.

Batch Shipments under Shipping and Postage History is unclear as to what is found in this tab. Ship orders related shipments do not appear under this tab. Can an info tag be added to this tab to describe what appears under this tab.

JPMC require adding a text indicating that the document is not a shipping label. Example is attached.

JPMC ask to create a option for emailing the document generated with ship request. Same functionality as sending a shipping label to email.