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JPMC International Shipping Feedback
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Customized setting - Return Service

JPMC require Settings -> Return label -> " Always display return label options for these carriers" to be active as default/birth setting.
Georgi Yovkov 12 months ago in Shipping 1 Signed off by client

My packaging - locked to user profile

All My packaging should be linked to the user created the custom packaging. Only Support level user to be able to create public My packaging.
Georgi Yovkov 12 months ago in Shipping 1 Signed off by client

Create Shipment Label - Multi-piece - Cost centre

Cost Centre is not replicated in Ref1. Part of production feedback part 3
Georgi Yovkov 12 months ago in Shipping 3 Signed off by client

UPS Declared Value coverage is not enforcing "$100 included" rule

UPS Declared Value coverage is supposed to be Included up to $100.00, but in Production values lower than $100 and equal to $100.00 are incurring a charge for this additional service. (Title and Description updated by Ben following PB-JPMC call on...
Georgi Yovkov 12 months ago in Shipping 2 Signed off by client

Carrier Manifest - hided details

JPMC require Account numbers to be hided entirely or partially from the Carrier manifests.
Georgi Yovkov 12 months ago in Shipping 3 Signed off by client

Settings changes do not take effect for signed-in users until the next time they sign in

JPMC is concerned that if they make a change in Settings, those changes will not take immediate effect for users who are already signed in. They will have to logout and log back in (or at least refresh the 360 page) in order for the new settings t...
Benjamin Kolp 12 months ago in Shipping 2 Signed off by client

Shipment Contents screen looks to have locked out fields that are editable

Fields that are editable look to be grayed out to end users, creating confusion.
GEORGE BARSI 12 months ago in Shipping 1 Signed off by client

Company field trim logic triggers another lookup and then loops

The overall effect is the company field flashes or flickers as the company is trimmed and then looked up again. This also breaks the processing workflow as the change to the recipient triggers other logic. This was Originally internally identified...
GEORGE BARSI 12 months ago in Shipping 2 Signed off by client

FedEx Return only International non-document shipment does not print ref field

FedEx International Return Only shipment with commodity (non-document), does not print Reference Field (contains cost center code) is not printing on label. We need to confirm the information is being sent to FedEx so it will be used in billing.Do...
GEORGE BARSI 12 months ago in Shipping 1 Signed off by client

With the DHL test account removed JPMC is seeing rates for US Domestic services

Last Friday the DHL Test account was removed since it was just there to facilitate testing while DHL accounts were being setup. Following that 1 or more locations have been seeing DHL rates for domestic shipments. JPMC does not want DHL domestic s...
GEORGE BARSI 12 months ago in Shipping 4 Signed off by client