All Feedback

As an example, if you import a file with orders going from 1-10 the imported orders are displayed from 10 - 1 and process that way. Please change the default sort so orders show in the same order as the import file (in this case 1 - 10) and proces...

Address Errors such as line X exceeds Y characters (too long) causes carrier, service, item content, and international details that were provided in the import to be lost. This appears to happen most often with international shipments.

New Return Label fields are unclear to their function, they do not indicate that they will produce a shipment + return label or just a return label. Add clarification to column notes.

JPMC has 224058 Cost Accounts that can not be imported due to the following error: Invalid request: Account Name can't contain any of the following special chars ~ ` ' ^ & - = \ | { } [ ] “ ; < > Please review and see what can be done to...

Only when creating a preset from “Create Shipping Labels” is the sender information stored in a preset. In addition, sender information cannot be entered or edited in the "Shipping Presets" screens. the "Shipping Presets" screens should be able to...

JPMC SSO user error trying to share Presets.We see the error when we go to share presets.Additionally, none of the options that require the user to select a Division, Location, or User are able to search and select values for sharing.

JPMC wants the ability to generate return labels in Ship Orders. Use cases they need to support: Need an outbound label only for all items in the Ship Orders job [currently supported] Need an outbound label and a return label for all items in the ...

When looking up a contact from the recipient search fields verification is not triggered.[Updated Idea name and crossed out the following text because we explained this on 5/16 but we don't want to sign off the whole idea... see comments for more]...

Shipment History for support shows all users history but no option to see only shipments by user; more prevalent for supervisor/support roles that would see multiple users' shipments.

DHL international transaction generates an error: 7008: The requested Special Service Code #/valueAddedServices/0/serviceCode 'DD' is not available between this origin and destination. Please validate the products and services combination (via the...