All Feedback

JPMC reported that when they are printing international labels with UPS, they only get a 8.5 x 11 option with the label and the commerical invoice combined. There is no 4x6 option which splits them up. Also cannot control label rotation. See Georg...

Older shipments are not getting their status automatically updated in history. If a user opens a shipment tracking is initiated and status is updated.

Confirmed that FedEx Commercial Invoice is not including freight charges. Requested that client provide an example of one from SPE that does. See attached, this is the bottom of a CI generated by SPE which includes the freight charges.

Notification for the mailroom/supervisor users within assigned location, indicating that there is pending ship request.

Contain Documents only should be added to the label, if the shipment is marked as documents only.

The text color of "USPS Postage: $yyy.zz" in the top bar of the 360 UI is always white, even when all the other text in the bar at the top of the UI has been changed to a different custom color.

JPMC mailrooms will need a report they can share with their users which shows the shipments that have gone out the door in the last day (or days or week? need to get clarity on timeframe for this report). The carrier manifest would be acceptable f...

Currently JPMC Lockers and Shipping are on separate subscriptions. They need to be merged into a single subscription to avoid confusion, provide a consistent login experience for locker users, and get all data into analytics.

On June 5th Georgi sent an e-mail containing the following: Following the conversation over the Carrier Service listed in Rate Shop while using the Multi-recipient feature, see below table how we rank the carriers. Carrier Name Service Coverage Ra...

When enter correct postal code for destination in Argentina, system populates City and State/Province which are causing errors: DHL Express - no service available USPS: Does not activate the Print International Label & Documents button. All re...