Skip to Main Content
JPMC International Shipping Feedback
ADD A NEW FEEDBACK

All Feedback

Showing 271

EORI missing

No option to enter EORI number for sender & recipient. Please note - Creating this on behalf of JPMC from a sheet given by Dhanuka.
Nivisha Tated over 2 years ago in Shipping 3 Signed off by client

Bill to sender information

Bill to sender should indicate senders account number. Shipper account / How duties will be paid. Please note - Creating this on behalf of JPMC from a sheet given by Dhanuka.
Nivisha Tated over 2 years ago in Shipping 8 Signed off by client

No indication of VAT/Tax ID

No indication of VAT/Tax ID Please Note - Creating this on behalf of JPMC from a sheet given by Dhanuka.
Nivisha Tated over 2 years ago in Shipping 7 Signed off by client

Telephone Area Code in separate box

It would be beneficial to have the telephone area code for the recipient's country pre-populated like DHL currently. Please note - Creating on behalf of JPMC from a sheet provided by Dhanuka.
Nivisha Tated over 2 years ago in Shipping 3 Future consideration/ on roadmap

Suppress FedEx OneRate rates for JPMC

JPMC does not want OneRate or Freight rates presented to their users.
Benjamin Kolp about 1 year ago in Shipping 1 Signed off by client

Certificate of origin not available to be printed

Certificate of origin print option not available when US origin item is not the first item specified.
GEORGE BARSI about 1 year ago in Shipping 5 Signed off by client

Disable and hide the DHL GoGreen Special Service

As Reported by Kevin: JPMC recently decided that they do not want to participate in the DHL GoGreen program, and wants the special service disabled and hidden.
GEORGE BARSI about 1 year ago in Shipping 2 Signed off by client

Carrier insurance/declared value service not included

Kevin Reports: I did a second shipment where I clicked outside the value field and the RS recalculated and it shows the added insurance in history when shipment completes. Note, the purchase price of the insurance doesn’t seem to be factoring into...
GEORGE BARSI about 1 year ago in Shipping 3 Signed off by client

Multi-Recipient Rate Shop Results are not in order by price from low to high

Rate Shop Results are not in order by price. They should go from lowest price to highest. , and are very deceptive in appearance. Rates for FedEx specific packaging is the most as the Standard rates are extremely discounted from what shows, and th...
GEORGE BARSI about 1 year ago in Shipping 4 Signed off by client

International shipments email label generates error.

In testing I found that international shipments documents only or non-documents generates errors when you try and e-mail the label. Attached are screen shots for FedEx and DHL. This can be worked around by the shipper saving the PDF(s) and then se...
GEORGE BARSI about 1 year ago in Shipping 5 Signed off by client