All Feedback

JPMC feels that for casual users the difference between Create Shipping Label and Create Ship Request is not clear, and that most users will not need to make a Ship Request. So they are wondering how much effort it would take to remove the Ship Re...

DHL international transaction generates an error: 7008: The requested Special Service Code #/valueAddedServices/0/serviceCode 'DD' is not available between this origin and destination. Please validate the products and services combination (via the...

This behavior forces the user to keep importing, finding the first issue, correcting the file, deleting the previous import, and reimporting the file until the address all of the issues. The UI for editing the imported records is only of limited v...

Ship Orders required fields are not clear. Especially when considering International Document vs non-document shipments.

Case sensitivity on fields such as "Reason For Export", "Item Weight Unit", "Item Currency Code" are causing excessive amounts of failures to import successfully. We need to make fields with limited acceptable values tolerant of case issues in the...

In the example file I am attaching after import ERR List import returns 6 addresses that cannot be validated. After editing and fixing one so that it verifies and indicates verified and saved the record does not show the changes and the record sti...

A file that imports cleanly for Non-SSO users, imports with errors for SSO users causing the carrier, service, and other package details to have to be re-set via the UI despite being in the import data. That same file if imported by NON-SSO user i...

As we discussed on the call, we need PB to provide information what supplies are required by the USPS in addition to the generated label/stamps through the product.

This story is now for the completion of the recipient search behavior -- making it ignore the country selection and search the entire address book for Name/SID as well as Company. We need a final answer as to how the country field will affect sear...

The address book does not sort consistently. Whether it is being loaded from the shipping label creation page or in the dedicated address book page, sometimes it sorts with special characters first, and sometimes it sorts with the letter A first. ...