All Feedback

Address Errors such as line X exceeds Y characters (too long) causes carrier, service, item content, and international details that were provided in the import to be lost. This appears to happen most often with international shipments.

Chase requests all errors reported by the Info Text are singular and any that are x or y be split and make it specific to the issue that is occurring.

New Return Label fields are unclear to their function, they do not indicate that they will produce a shipment + return label or just a return label. Add clarification to column notes.

Improve Field Notes in import template available for download to provide more specific information for each field. Min / Max length any standard for the values like ISO 3166-1 alpha-2 for country, and ISO 4217 for Currency. When a field is general...

There is a check box in the UI, there is not field in the import file for documents only.

JPMC has 224058 Cost Accounts that can not be imported due to the following error: Invalid request: Account Name can't contain any of the following special chars ~ ` ' ^ & - = \ | { } [ ] “ ; < > Please review and see what can be done to...

Georgi to update and add a list of all templates that they want to see customized.

Confirmed that FedEx Commercial Invoice is not including freight charges. Requested that client provide an example of one from SPE that does. See attached, this is the bottom of a CI generated by SPE which includes the freight charges.

1. Currently, the PSE system does not prevent (non-JPMC.com or non-pb.com) domains from logging into PSE. The client requires the ability to limit the domains that can log into PSE. Only users with the jpmc.com and pb.com domains should be able...

1. The client has requested to be able to generate USPS Stamp sheets in a larger volume than one at a time. Currently, the PSE user must enter a stamp sheet serial number on the processing screen and select the number of stamps to be generated ...