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JPMC International Shipping Feedback
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International Shipping - Measurement Unit configured by either Client Admin or PB Admin

Currently, Measurement Unit (Metric/imperial system) is configured by users from settings and preferences options. The client asks to configure Measurement Unit (Metric/imperial system) settings at the admin level - either by Client Admin or PB Ad...
Abhay Raj Singh over 2 years ago in Shipping 3 Signed off by client

e-Certified/ERR Import list Preview

Import list preview showing only 10 of the records, no navigation button for next page or a way how to display all records from the attached file. -- Requirement is to support 100 records.
Georgi Yovkov over 1 year ago in Shipping 8 Signed off by client

USPS needs to be locked down to the US Division not the entire enterprise.

Users all over the world are able to access and process with USPS, this should be limited to the the US division
GEORGE BARSI 9 months ago in Shipping 4 Signed off by client

Address validation radically changes address

Starting with an address 9659 N Sam Houston Pkwy E in Humble TX, the address validation changes it to 9659 N Belt Pkwy E in the same city and state. Checking a map, I can see several businesses at the original address, including the one the custom...
GEORGE BARSI 9 months ago in Shipping 9 Signed off by client

Ghana is missing from the country list

Ghana, Republic of and various iterations of Ghana are not able to be found in the list.
GEORGE BARSI 9 months ago in Shipping 1 Signed off by client

Shipments processed with DHL are not updating status in history

DHL shipments are not showing any status update after label printed even though tracking the shipment with DHL shows it was delivered.
GEORGE BARSI 9 months ago in Tracking 3 Signed off by client

Documents Only Shipments to Canada

As reported by JPMC:Have an issue when sending Doc only to Canada. Seems the AES option defaults to 30.37a for FedEx but only 30.36 will work for Canada shipments. Can you review? Also, on the print options it has the option for Certificate of ori...
GEORGE BARSI 10 months ago in Shipping 5 Signed off by client

Shipping to APO / FPO is broken

There are a number of issues when trying to ship to APO/FPO addresses. First, we cannot complete a shipment to an APO/FPO for a non-document shipment the green button is always grayed out. Second, we are showing errors in rating for carriers we kn...
GEORGE BARSI 10 months ago in Shipping 2 Signed off by client

Support 3 address lines for all carriers (add for UPS and FedEx... already supported for DHL and USPS)

JPMC likes that for DHL and USPS they have a third address line they can use if they need it. They do not have that for UPS and FedEx and want to know how hard it would be for PB to add this. Maybe the answer is "impossible because those carriers ...
Benjamin Kolp 10 months ago in Shipping 4 Signed off by client

There is no way to manage shared presets at an admin level

There is no way to manage shared presets that may be shared with large numbers of people that are not accurate or highly undesirable. A preset could be created that contains lines that are vulgar, hateful, or otherwise unwanted and shared globally...
GEORGE BARSI 10 months ago in Shipping 1 Signed off by client