Client Innovation Solutions

Applies to NAMR only - Return labels are permitted when the destination is outside of the United States. Return label options should only be available for domestic US to US shipments.

Currently it appears return label options have to be actioned in the settings. This should be a checkbox or option on the main shipping page easily located.

Freight Costs are needed on commercial invoice. Currently it returns as $0.00 for these options. See attached evidence.

The Message of contacting the Mailroom should be eliminated

Using one of our tester in the UK as the recipient to prepare an non document shipment. The address was prepopulated !Last Friday (18th August) the correct Address was shown. It seems that the existing Address was overwritten and replaced with an ...

Agile system might have displayed estimated costs There are a lot of variables and accessories that can affect final cost so it might be beneficial to notate to the user that the cost listed may change Some benefit to adding a footnote to the rate...

Adding for awareness full country list currently using DHL + (International) To be discussed once phased approach complete for the initial 49 countries. Attached for reference "current origin by country list" and "bill by country list" as at Jun 2...

JPM uses FedEx in Canada not DHL as their preference provider, please advise how JPM to conduct UAT testing

JPM need PB to add import accounts information in the tool. Plus provide capability to generate import shipments label (pick up/collection) and feature to approve DHL E-secure validation requirement for import accounts. Whenever the shipper is non...

UI Label change -Name to Name/SID -Cost account to Cost Center -HS Code to HS Code / Commodity code