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JPMC International Shipping Feedback
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"Flip" sender and recipient from UI when generating Return Service Only labels

When generating a Return Service only label, JPMC insists that the sender and reipient in the Shipping Label UI must be flipped, like we have been doing with FedEx but unlike what we were doing with UPS before we suppressed it temporarily. JPMC wa...
Benjamin Kolp 10 months ago in Shipping 2 Signed off by client

Global (non-private) My Packaging records should be able to be protected from editing by general users

JPMC wants their global packaging list (i.e. non-private My Packaging entries) to protected from editing by general users. At JPMC, if a support engineer creates a non-private Package general users should not be able to edit it. But this behavior ...
GEORGE BARSI 10 months ago in Shipping 0 Signed off by client

FTR AES certification

Is this required for all US to non-US country shipments? In the old tool it was only for select countries when FedEx was the courier but seems to now require for all countries, possibly all couriers.
Guest over 1 year ago in Shipping 9 Signed off by client

Multi Package shipment needed to single recipient

Need to have ability to create multi-package shipments where each box may be identical weight/dim, or when each box is different weight/dimension. Capacity should be 50 Have ability to Clone the current package options for multiple package shipmen...
Guest over 1 year ago in Shipping 6 Signed off by client

Timed out popup notification

When user is inactive, there is popup message coming indicating that the user will be signed out. Popup notification is not consistent and not coming all the time. When the time expire, the system redirect you to the PB login screen and require em...
Georgi Yovkov 12 months ago in Shipping 2 Signed off by client

Sender details updated to the most recent even if the setting is not activated

We have discovered that Kevin's user (so far) get Sender details updated even if the Preference setting -> Use the sender address from my most recent label for each new label is inactive.
Georgi Yovkov 12 months ago in Shipping 2 Signed off by client

Multi-Recipient rate shop prices should be JPMC's negotiated rates, not retail rates

JPMC's needs to see their actual, negotiated carrier rates in the rate shop, not retail. Note: this is separate from CIS-I-242, which is about the sort order of the multi-recipient rate shop results. Getting the rates right is higher priority.
Benjamin Kolp 12 months ago in Shipping 1 Signed off by client

Suppress FedEx Freight Rates for JPMC

JPMC does not want their users to see FedEx Freight rates. This only affects shipments that are heavy enough for Freight rates. This item is related to CIS-I-209.
Benjamin Kolp 12 months ago in Shipping 2 Signed off by client

Create Shipping Label - Multi-Piece: Carrier additional services

Adding additional service caused problems and unable to remove the service even if package been deleted. Part of Production feedback part3.
Georgi Yovkov 12 months ago in Shipping 2 Signed off by client

Create Shipment Label - Multi-recipient - Address update

When you editing address selected from the recipient list or from address book, the system not populating the city based on the entered zip code.
Georgi Yovkov 12 months ago in Shipping 2 Signed off by client