All Feedback

JPMC likes that for DHL and USPS they have a third address line they can use if they need it. They do not have that for UPS and FedEx and want to know how hard it would be for PB to add this. Maybe the answer is "impossible because those carriers ...

There is no way to manage shared presets that may be shared with large numbers of people that are not accurate or highly undesirable. A preset could be created that contains lines that are vulgar, hateful, or otherwise unwanted and shared globally...

When generating a Return Service only label, JPMC insists that the sender and reipient in the Shipping Label UI must be flipped, like we have been doing with FedEx but unlike what we were doing with UPS before we suppressed it temporarily. JPMC wa...

JPMC wants their global packaging list (i.e. non-private My Packaging entries) to protected from editing by general users. At JPMC, if a support engineer creates a non-private Package general users should not be able to edit it. But this behavior ...

In DHL+ we have a copy function, this feature allows us to create repeat shipments by copying details from past shipments, all shipment fields are filled automatically. The "Copy" function populates Identical information with the option to Edit if...

When user is inactive, there is popup message coming indicating that the user will be signed out. Popup notification is not consistent and not coming all the time. When the time expire, the system redirect you to the PB login screen and require em...

How will the client organize a pick up domestic or international in sendpro?

We have discovered that Kevin's user (so far) get Sender details updated even if the Preference setting -> Use the sender address from my most recent label for each new label is inactive.

JPMC's needs to see their actual, negotiated carrier rates in the rate shop, not retail. Note: this is separate from CIS-I-242, which is about the sort order of the multi-recipient rate shop results. Getting the rates right is higher priority.

JPMC does not want their users to see FedEx Freight rates. This only affects shipments that are heavy enough for Freight rates. This item is related to CIS-I-209.