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SSO Users still not able to import Ship Orders file that works for non-sso users

A file that imports cleanly for Non-SSO users, imports with errors for SSO users causing the carrier, service, and other package details to have to be re-set via the UI despite being in the import data. That same file if imported by NON-SSO user i...
GEORGE BARSI about 1 year ago in Shipping 3 Signed off by client

USPS Services - Additional supplies

As we discussed on the call, we need PB to provide information what supplies are required by the USPS in addition to the generated label/stamps through the product.
Georgi Yovkov about 1 year ago in Shipping 2 Signed off by client

International Shipping - Default Cost Centers configured by either Client Admin or PB Admin

The current implementation with International Shipping (PS Pro) - cost center is configured by the end-user whether it is mandatory or selects default cost center based on location or DHL account. Default cost center configuration settings are als...
Abhay Raj Singh over 2 years ago in Shipping 3 Signed off by client

Address book effect of country selected when searching from recipient Name/SID field

This story is now for the completion of the recipient search behavior -- making it ignore the country selection and search the entire address book for Name/SID as well as Company. We need a final answer as to how the country field will affect sear...
GEORGE BARSI about 1 year ago in Shipping 8 Signed off by client

Inconsistent address book sort order

The address book does not sort consistently. Whether it is being loaded from the shipping label creation page or in the dedicated address book page, sometimes it sorts with special characters first, and sometimes it sorts with the letter A first. ...
Benjamin Kolp about 1 year ago in Shipping 3 Signed off by client

Suppress FedEx OneRate for JPMC

When I choose a FedEx box I get two sets of rates for the same services. This is new and Chase does not want any of the one rate rates. Added by Ben 5/13: And they also see Freight rates for heavy enough packages (see new screenshot) Update: I am ...
GEORGE BARSI about 1 year ago in Shipping 8 Signed off by client

Preset Does not set Reference field with Cost Center

In testing and using the preset creation / editing tool I cannot set the reference field, and despite setting cost center, the logic on the shipping screen to update the reference field with the cost center does not trigger.
GEORGE BARSI about 1 year ago in Shipping 8 Signed off by client

Sender information

Label (Home) to be replaced with (Primary), screenshot attached.
Georgi Yovkov about 1 year ago in Shipping 2 Signed off by client

JPMC looking for UPS & FedEx Terms of Sale defaulted to DDP like DHL

Previously UPS and FedEx did not have the terms of sale field on the Additional Customs Information screen. Now that both carriers have this field JPMC wants the default Terms of sale to be set to DDP as it is for DHL.
GEORGE BARSI about 1 year ago in Shipping 2 Signed off by client

Change wording and destination URL for JPMC custom links in 360 footer

JPMC wants to change their custom links in the 360 footer. See attached screeshot and Current/Desired details below. The want to go from 7 to 6 links, and they want to change the wording on many of them, and the destination URL on many of them. Cu...
Benjamin Kolp about 1 year ago in Shipping 3 Signed off by client