Skip to Main Content
JPMC International Shipping Feedback
ADD A NEW FEEDBACK

Shipping

Showing 265

Content type and implications on domestic/intl shipments

In Desktop Shipping, the Content Type (package section)/ Reason for Export (international tab), what option does this translate to in PSE360? Is it the same as Heading: Customs Details --> What kind of items are in your shipment? Purpose of Shi...
Guest about 2 years ago in Shipping 7 Signed off by client

Parties related checkbox is missing.

Unable to find 'Parties related' checkbox in the app. See evidence
Guest about 2 years ago in Shipping 9 Will not do/Declined

DHL should not be available for US to US shipments

DHL should not be available for US to US shipments . PB please verify DHL does not 'offer' for domestic NAMR in-country shipments.
Guest about 2 years ago in Shipping 8 Signed off by client

DHL Rates are not returning for international destinations.

When a US to non-US destination shipment is rated, DHL is not returning rates.
Guest about 2 years ago in Shipping 10 Signed off by client

FedEx rates are not JPMC

FedEx rates being returned are not JPMC rates. Likely due to UAT rates. PB please confirm the rates will be JPMC rates in Prod release.
Guest about 2 years ago in Shipping 6 Signed off by client

Return labels permitted for international shipping

Applies to NAMR only - Return labels are permitted when the destination is outside of the United States. Return label options should only be available for domestic US to US shipments.
Guest about 2 years ago in Shipping 7 Accepted by Client

Have the return label option up front.

Currently it appears return label options have to be actioned in the settings. This should be a checkbox or option on the main shipping page easily located.
Guest about 2 years ago in Shipping 4 Signed off by client

Freight Costs needed on commercial invoice.

Freight Costs are needed on commercial invoice. Currently it returns as $0.00 for these options. See attached evidence.
Guest about 2 years ago in Shipping 4 Signed off by client

Mailroom for NON-Document

The Message of contacting the Mailroom should be eliminated
Peter Kolczok about 2 years ago in Shipping 6 Signed off by client

saved address changed

Using one of our tester in the UK as the recipient to prepare an non document shipment. The address was prepopulated !Last Friday (18th August) the correct Address was shown. It seems that the existing Address was overwritten and replaced with an ...
Peter Kolczok about 2 years ago in Shipping 3 Will not do/Declined