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Multi - Default carrier services

While we are awaiting RateShop ability for the multi piece shipments, Default carrier service should be as follow: FedEx - Standard Overnight UPS - Next Day Air DHL - DHL Express worldwide nondoc Edited Nov 23rd by Georgi
Georgi Yovkov over 1 year ago in Shipping 7 Signed off by client

Return labels issues

Hello, we have tested the option to Include Return service, the UAT environment is super unstable. 1 out of 5 tries the service can be added. There is problem with UPS labels, when we are able to add it, one time system generates 2 labels with RS ...
Georgi Yovkov over 1 year ago in Shipping 10 Signed off by client

Document and Non Document type of shipments

Hi team, we need option to select Document or Non-document shipment. Users should be able to switch between the type of shipment, and that to be passed to the Carrier as prices are different between type of shipments. Type of Packaging - dimension...
Georgi Yovkov over 1 year ago in Shipping 10 Signed off by client

Commercial invoice - uploading existing document

Hi Nivisha, there is still no way to upload existing document. Could you please share when this will be available and the workflow?
Georgi Yovkov over 1 year ago in Shipping 6 Signed off by client

Mismatching - Terms of sale - Waybill/Commercial invoice

Hi Nivisha, there is mismatch between selected Type of sale and what is displayed on Waybill. On the commercial invoice is correct, but on the waybill is showing different. Please see attached files.
Georgi Yovkov over 1 year ago in Shipping 3 Signed off by client

Domestic is not enable yet, and none of the other 3 accounts for Brazil.

- Domestic is not enable yet, and none of the other 3 accounts for Brazil. - We just are able to see and select account DHL EXR BR, we currently have 4 accounts for DHL Brazil and they do not show. User will need to be able to select 1 of the 4 ac...
Daniela Caceres over 1 year ago in Shipping 3 Signed off by client

Brazil testing, donnot allow to select a Domestic shipment in rates.

When checking rates, we are not able to choose Domestic Service (error: 3009: Adress Validation failed) As it is not possible to select Choose Service for Domestic, is not possible to Print the Shipping Label.
Daniela Caceres over 1 year ago in Shipping 6 Signed off by client

Post Office customs requirement for domestic

USPS required customs information for domestic shipment. Confirm USPS should not require for domestic shipments
Georgi Yovkov over 1 year ago in Shipping 5 Signed off by client

Icons on PSE landing page

Change icon for Create Shipping link to demonstrate multiple courier options
Georgi Yovkov over 1 year ago in Shipping 1 Signed off by client

All Carriers filter option

Update phraseology to All Carriers (recommended) to denote the recommended selection is All Carriers for Rate Shop usage.
Georgi Yovkov over 1 year ago in Shipping 7 Signed off by client