Client Innovation Solutions

JPMC mailrooms will need a report they can share with their users which shows the shipments that have gone out the door in the last day (or days or week? need to get clarity on timeframe for this report). The carrier manifest would be acceptable f...

It seems that our shipping reporting only shows the sender address and the recipient address; it does not show the name/email/SID/etc. of the user who created the shipment. So if someone creates a shipment on behalf of someone else, which will be ...

Currently JPMC Lockers and Shipping are on separate subscriptions. They need to be merged into a single subscription to avoid confusion, provide a consistent login experience for locker users, and get all data into analytics.

JPMC liked the demo Abhay and Cassie gave of "triangle shipping" or setting an alternate return address (e.g. a distribution center) that is different from the sender address. They need this capability. But JPMC has certain requirements before the...

When generating a Return Service only label, JPMC insists that the sender and reipient in the Shipping Label UI must be flipped, like we have been doing with FedEx but unlike what we were doing with UPS before we suppressed it temporarily. JPMC wa...

JPMC wants the ability to generate return labels in Ship Orders. Use cases they need to support: Need an outbound label only for all items in the Ship Orders job [currently supported] Need an outbound label and a return label for all items in the ...

On June 5th Georgi sent an e-mail containing the following: Following the conversation over the Carrier Service listed in Rate Shop while using the Multi-recipient feature, see below table how we rank the carriers. Carrier Name Service Coverage Ra...

JPMC wants their global packaging list (i.e. non-private My Packaging entries) to protected from editing by general users. At JPMC, if a support engineer creates a non-private Package general users should not be able to edit it. But this behavior ...

Is this required for all US to non-US country shipments? In the old tool it was only for select countries when FedEx was the courier but seems to now require for all countries, possibly all couriers.

Need to have ability to create multi-package shipments where each box may be identical weight/dim, or when each box is different weight/dimension. Capacity should be 50 Have ability to Clone the current package options for multiple package shipmen...