Skip to Main Content
JPMC International Shipping Feedback
ADD A NEW FEEDBACK

All Feedback

Showing 270 of 270

Ship Orders import issues help text only indicates the first issue detected for the given record.

This behavior forces the user to keep importing, finding the first issue, correcting the file, deleting the previous import, and reimporting the file until the address all of the issues. The UI for editing the imported records is only of limited v...
GEORGE BARSI about 1 year ago in Shipping 5 Assigned to Client for UAT Testing

Ship Orders required fields unclear for different shipping scenarios.

Ship Orders required fields are not clear. Especially when considering International Document vs non-document shipments.
GEORGE BARSI about 1 year ago in Shipping 4 Signed off by client

Case sensitivity is causing Ship orders imports to fail

Case sensitivity on fields such as "Reason For Export", "Item Weight Unit", "Item Currency Code" are causing excessive amounts of failures to import successfully. We need to make fields with limited acceptable values tolerant of case issues in the...
GEORGE BARSI about 1 year ago in Shipping 3 Signed off by client

ERR Address corrections not always saved

In the example file I am attaching after import ERR List import returns 6 addresses that cannot be validated. After editing and fixing one so that it verifies and indicates verified and saved the record does not show the changes and the record sti...
GEORGE BARSI about 1 year ago in Shipping 2 Will not do/Declined

SSO Users still not able to import Ship Orders file that works for non-sso users

A file that imports cleanly for Non-SSO users, imports with errors for SSO users causing the carrier, service, and other package details to have to be re-set via the UI despite being in the import data. That same file if imported by NON-SSO user i...
GEORGE BARSI about 1 year ago in Shipping 3 Signed off by client

USPS Services - Additional supplies

As we discussed on the call, we need PB to provide information what supplies are required by the USPS in addition to the generated label/stamps through the product.
Georgi Yovkov about 1 year ago in Shipping 2 Signed off by client

International Shipping - Default Cost Centers configured by either Client Admin or PB Admin

The current implementation with International Shipping (PS Pro) - cost center is configured by the end-user whether it is mandatory or selects default cost center based on location or DHL account. Default cost center configuration settings are als...
Abhay Raj Singh over 2 years ago in Shipping 3 Signed off by client

Address book effect of country selected when searching from recipient Name/SID field

This story is now for the completion of the recipient search behavior -- making it ignore the country selection and search the entire address book for Name/SID as well as Company. We need a final answer as to how the country field will affect sear...
GEORGE BARSI about 1 year ago in Shipping 8 Signed off by client

Inconsistent address book sort order

The address book does not sort consistently. Whether it is being loaded from the shipping label creation page or in the dedicated address book page, sometimes it sorts with special characters first, and sometimes it sorts with the letter A first. ...
Benjamin Kolp about 1 year ago in Shipping 3 Signed off by client

Suppress FedEx OneRate for JPMC

When I choose a FedEx box I get two sets of rates for the same services. This is new and Chase does not want any of the one rate rates. Added by Ben 5/13: And they also see Freight rates for heavy enough packages (see new screenshot) Update: I am ...
GEORGE BARSI about 1 year ago in Shipping 8 Signed off by client