All Feedback

As Reported by Kevin: JPMC recently decided that they do not want to participate in the DHL GoGreen program, and wants the special service disabled and hidden.

Kevin Reports: I did a second shipment where I clicked outside the value field and the RS recalculated and it shows the added insurance in history when shipment completes. Note, the purchase price of the insurance doesn’t seem to be factoring into...

Rate Shop Results are not in order by price. They should go from lowest price to highest. , and are very deceptive in appearance. Rates for FedEx specific packaging is the most as the Standard rates are extremely discounted from what shows, and th...

In testing I found that international shipments documents only or non-documents generates errors when you try and e-mail the label. Attached are screen shots for FedEx and DHL. This can be worked around by the shipper saving the PDF(s) and then se...

When selecting a preset from the drip down list, the business rule to place the Cost Center Code in the Memo/Reference field fails to work. It does work if you select a preset from the sending landing page.

When looking up a contact from the recipient search fields verification is not triggered.[Updated Idea name and crossed out the following text because we explained this on 5/16 but we don't want to sign off the whole idea... see comments for more]...

This is happening for all carriers. This should be the user's name and location.

Kevin Reports: Administrative Changes Not applying on system side Administrative change should apply immediately, not when end user refreshes the page which seems to be the case for editing global address books, user can still make changes until r...

JPMC has identified two locations that are missing carrier accounts, one we have conformed should have had a FedEx account and addressed it. We are waiting for details on the 2nd one. We need a way to export the Carrier Accounts setup in the syste...

Shipment History for support shows all users history but no option to see only shipments by user; more prevalent for supervisor/support roles that would see multiple users' shipments.