Client Innovation Solutions

The Standard packing type for Documents is DHL Card Envelope, Length 35 cm x Width 27.5 cm X 2cm Height. No Services and Rates are presented within PB SendPro for Documents or Non documents

As discussed during last demo with Nivisha, we need ability to select Shipment type while creating shipment labels. There are time we use packaging as a box for document type shipments because number of documents are more. As discussed during last...

There is a mismatch in address book between recipient section in sender and recipient. Please refer attach screenshot. Steps to reproduce. 1. Click on Sender 2. Click on view all senders. 3. Click on recipient on the address book popped up. 4. tak...

Weight measures are changing from metric (kg) to imperial (lbs). See attached file

This is only created for exchanging files with JP Team, as we are unable to today.

By using Mydhl today, there are two ways of using Paperless Trade for customs whether you would like to create invoices in MYDHL+ or use your own attaching an existing invoice digitally. Are both functions available?

comparing rates/Services available Mydhl+/ sendpro for a shipment send to the same destination. Services and rates don't match

No option to Order Supplies

If I bill to recipient it does not let me see rates and services, is that normal? It doesn’t let me select multi-piece It doesn’t let you register phone with the + code Now that Brazil is ok to test, It should let me add a Brazilian address on sen...

Is there the ability to track shipments either by reference, account, destination or date range?