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JPMC International Shipping Feedback

Shipping to APO / FPO is broken

There are a number of issues when trying to ship to APO/FPO addresses.

First, we cannot complete a shipment to an APO/FPO for a non-document shipment the green button is always grayed out.

Second, we are showing errors in rating for carriers we know cannot deliver to APO / FPO addresses.

Third, there are no values showing for AES exception codes.

Submitted For All
Criticality Must Have
Must have for US Launch No
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    • Georgi Yovkov
      Jul 22, 2024

      please close if there is no issue with APO / FPO addresses.

    • Guest
      Jul 16, 2024

      After additional testing I found that I either was experiencing some kind of caching issue or the population of the AES exception code was timing out. Attached are samples i was able to process with out issue.